Gucci Front-of-House Manager
Gucci Restaurant Manager — Florence: Lead front-of-house and oversee the wine cellar at Gucci Osteria, ensuring Michelin-level service and operational excellence.
Overview
Gucci is a globally recognised luxury House known for its bold creativity, Italian craftsmanship and influential fashion and lifestyle offerings. Part of the Kering group, the brand extends its creative vision into hospitality with Gucci Osteria, a fine-dining concept that reflects the House's dedication to artisanal quality and experiential luxury.
Role & Responsibilities
- Lead, organise and coach the front-of-house team, setting service standards and developing individual skills.
- Actively supervise and coordinate daily service on the dining room floor, maintaining a visible, hands-on presence during covers.
- Manage the wine cellar including stock control, procurement coordination, inventory reconciliation and cellar organisation.
- Cultivate and promote a strong wine culture across the team through training, tastings and menu collaboration.
- Monitor operational performance and commercial KPIs, preparing analyses and reports using Excel.
- Produce clear presentations and executive summaries for leadership using PowerPoint.
- Work with senior leadership to preserve and evolve Gucci Osteria service standards, guest experience and brand alignment.
Qualifications
- Proven track record in fine dining or Michelin-starred restaurants, with supervisory or managerial responsibility.
- Deep wine knowledge and demonstrated experience managing structured wine cellars and inventory.
- Strong leadership skills with experience in team development, scheduling and performance management.
- Hands-on, service-oriented approach with consistent presence on the floor during service.
- Excellent organisational aptitude and meticulous attention to operational detail.
- Proficiency in Microsoft Excel and PowerPoint for reporting and presentations.
Skills
Experience
Significant experience in high-end gastronomy, ideally within Michelin-starred or equivalently exacting establishments, with prior responsibility for front-of-house operations and cellar management.
Education
Diploma or degree in Hospitality, Culinary Arts, Sommelier certification or equivalent professional experience preferred.
Workplace
This position is based in Florence, Tuscany, Italy. Cerulean lists 69 open roles in Florence, including 1 posted recently. The broader Tuscany area accounts for 268 active listings on Cerulean, 3 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Culture
The House fosters a highly creative, detail-oriented environment that blends Italian heritage with contemporary luxury hospitality. Teams operate in an international, fastidious setting where craftsmanship, rigorous standards and guest-first service are paramount.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.