Gucci Director, Retail People
- Seniority
- Director
- Compensation
- $165,000–185,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Gucci
Gucci is a preeminent Italian luxury fashion house celebrated for its craftsmanship, creativity and culturally progressive brand identity. As part of the Kering group, Gucci operates a global retail network and invests in talent development, sustainability and experiential retail to preserve its heritage while driving commercial growth.
Gucci — Director, Retail People in New York, NY. Lead retail HR strategy, talent management and employee relations across the U.S.
Role & Responsibilities
- Serve as strategic HR business partner to retail leadership, aligning people strategy with retail performance objectives and brand standards.
- Lead and develop the retail People Partners team; set priorities, coach leaders, and ensure consistent HR service delivery across retail locations.
- Design and maintain retail organizational structures, job designs and staffing forecasts to meet business demand and labour cost targets.
- Oversee performance management processes in retail, including coaching, disciplinary practices, reviews, and quantitative/qualitative feedback to senior leaders.
- Drive retail recruitment and selection strategies in partnership with Talent Acquisition to secure and develop a high-quality candidate pipeline.
- Implement and steward talent management, succession planning, training and career-pathing programs specific to retail roles.
- Ensure effective use of HRIS systems and other HR technologies by People Partners and retail populations.
- Manage employee relations for the retail network: investigate complaints, resolve issues, and partner with legal counsel to mitigate risk.
- Control retail labour costs and headcount; support design of commission, incentive and reward schemes that drive performance and retention.
- Govern HR policy and compliance across retail, including leave administration, benefits awareness, and consistency with multi-state employment law.
Qualifications
- Bachelor’s degree; advanced degree or HR certification (e.g., SHRM, HRCI) preferred.
- 8–10 years of progressive Human Resources and/or retail management experience, including 3–5 years in a leadership role.
- Proven track record in luxury fashion retail HR, with responsibility for HR strategy across a retail network.
- Deep knowledge of multi‑state U.S. employment law, HR best practices, and HR policy governance.
- Demonstrated strength in employee relations, investigations, conflict resolution, and progressive discipline.
- Strong commercial acumen and ability to link HR initiatives to retail performance metrics.
- Willingness and ability to travel to support multiple retail locations as required and to operate in a fast‑paced environment.
Skills
Experience
A minimum of 8–10 years of progressive HR and/or retail management experience with at least 3–5 years in a leadership capacity; demonstrable experience leading HR strategy and operations within a luxury retail environment.
Education
Bachelor’s degree required; advanced degree or professional HR certification (SHRM, HRCI) preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 165,000 to USD 185,000 per annum.
Culture
Gucci cultivates a creative, inclusive and performance‑driven workplace that balances Italian craftsmanship with contemporary innovation. As part of Kering, the brand emphasizes sustainability, employee development and cross‑functional collaboration across its global retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Retail Human Resources», «Head of Retail People», «Retail HR Director», «Director of Retail Talent & Development», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.