Gucci Client Relations Advisor
Gucci in Seoul seeks a Client Advisor to deliver luxury clienteling, drive sales and maintain visual merchandising in retail.
Overview
Gucci is a premier Italian luxury house known for its craftsmanship, heritage and contemporary creativity. As part of the Kering group, the brand operates globally across fashion, leather goods and accessories, offering employees a high‑standards retail environment and strong emphasis on client experience and brand stewardship.
Role & Responsibilities
- Deliver an exceptional, signature client experience from welcome through sale completion by executing Gucci’s selling ceremony to achieve store and personal sales targets.
- Demonstrate deep product knowledge and articulate Gucci’s heritage and values to inspire client loyalty.
- Develop and maintain client relationships through proactive clienteling and CRM, identifying opportunities for cross‑selling and upselling to increase wallet share.
- Engage clients in conversations about fashion trends and luxury market insights, adapting approach to diverse client profiles to build rapport and long‑term relationships.
- Maintain store standards including visual merchandising in accordance with Gucci visual guidelines, inventory control on floor and in stockroom, and adherence to grooming and brand presentation policies.
Qualifications
- Customer‑centric mindset with the flexibility to engage a wide range of clientele.
- Excellent verbal communication and interpersonal skills.
- High degree of integrity, discretion and professional responsibility.
- Demonstrated team player with strong collaborative instincts.
- Ability to perform effectively in a fast‑paced, dynamic retail environment.
- Prior experience in luxury, fashion, retail or service industries preferred.
- Foreign language ability is an advantage.
Skills
Experience
Previous experience in luxury retail, fashion or customer‑facing service roles is preferred; demonstrable success in clienteling and achieving sales targets is an asset.
Education
High school diploma or equivalent; vocational training or coursework in fashion, retail or customer service is advantageous.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 574 open positions in Seoul on Cerulean, with 18 added recently. Across South Korea, Cerulean lists 702 open roles — 22 of them newly added.
Culture
The workplace embodies a blend of Italian heritage and contemporary creativity, with an uncompromising focus on craftsmanship, brand storytelling and elevated client service. Staff operate in an international, fast‑moving retail environment that values professionalism, discretion and a refined sense of style.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.