Gucci Client Advisor
About Gucci
Gucci, a distinguished name in the luxury fashion industry, operates under the esteemed Kering Group, known for its portfolio of iconic brands. Gucci is celebrated for its innovative designs and commitment to excellence, making it a coveted employer for those passionate about fashion and luxury. As part of the Kering family, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth.
Join Gucci in Troy as a Client Advisor. Be part of a dynamic team at a leading luxury fashion brand, offering exceptional client experiences.
Role & Responsibilities
- Engage proactively with clients to establish strong relationships and provide exceptional service both in-store and remotely.
- Deliver personalized, client-centric experiences to foster brand loyalty and drive repeat business.
- Recruit new clients and develop existing ones to expand the client base.
- Utilize in-store technology to enhance the client experience and collect meaningful client information.
- Promote virtual appointments and distance sales to create additional selling opportunities.
- Maintain a 'One-Gucci-Client' perspective for all transactions, ensuring a positive client experience.
- Participate actively in store operations, including stock maintenance and inventory management.
- Adhere to company policies and procedures, focusing on loss prevention and operational excellence.
Qualifications
- 2+ years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store sales results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
Skills
Experience
A minimum of two years of experience in luxury fashion sales or a customer service setting is required.
Workplace
This position is based in Troy, Michigan, USA, within easy reach of Detroit.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging a diverse community of employees to thrive. The workplace is dynamic, collaborative, and committed to innovation, reflecting Gucci's ethos of breaking new ground in the fashion world.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.