Gucci Client Advisor
Join Gucci in Taipei City as a Client Advisor, where luxury retail meets exceptional customer service. Enhance brand loyalty and drive sales in a dynamic environment.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and luxurious fashion offerings. As part of a global conglomerate, Gucci provides a dynamic and inspiring work environment that fosters creativity and excellence in the luxury fashion industry.
Role & Responsibilities
- Provide exemplary customer service in accordance with Gucci's sales processes.
- Deliver an exceptional service experience by greeting, listening, and assisting clients beyond their expectations, showcasing profound product knowledge.
- Ensure cross-selling and upselling across all product categories.
- Engage in discussions about fashion trends and the luxury market, demonstrating passion for fashion and luxury goods.
- Establish and strengthen relationships with clients, ensuring comfort regardless of their nationality or personality.
- Maintain and update client information to retain existing clients and develop potential new clients, using company-provided tools.
- Achieve personal and store sales targets, contributing to store operations and development.
- Communicate openly and constructively with the team, maintaining a collaborative and solution-oriented mindset.
- Ensure product displays are tidy and adhere to Gucci's visual merchandising standards.
- Maintain store cleanliness, product presentation, and brand image.
- Manage inventory accurately and safely, ensuring stock integrity and security.
- Adhere to Gucci's dress code and grooming standards.
Qualifications
- Proven track record in luxury retail sales.
- Strong understanding of fashion trends and luxury market dynamics.
- Ability to build and maintain client relationships.
Skills
Experience
Previous experience in luxury retail or a similar customer-facing role is required.
Education
Bachelor's degree in a related field is preferred.
Workplace
The successful candidate will be located in Taipei City, Taipei, Taiwan. 12 luxury roles are listed in Taipei City on Cerulean, 1 posted in the last 48 hours. Across the Taipei region, Cerulean lists 97 open positions — 4 listed in the past two days. Cerulean currently advertises 123 open roles in Taiwan, including 4 added in the last 48 hours.
Benefits
Comprehensive benefits package including health insurance, employee discounts, and professional development opportunities.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and inclusivity, creating a supportive and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.