Gucci Client Advisor
Join Gucci in Sunrise, USA, as a Client Advisor. Be part of a luxury brand renowned for its creativity and innovation, offering exceptional service and building lasting client relationships.
Overview
Gucci, a distinguished name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that champions creativity, innovation, and inclusivity, offering employees the opportunity to be part of a brand that is synonymous with elegance and sophistication.
Role & Responsibilities
- Achieve or surpass individual and store sales targets to drive business growth.
- Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
- Meet individual KPI goals by maintaining high customer service standards and quality sales.
- Collect and utilize customer data for relationship building and personalized client development.
- Maintain an organized client book for regular client contact and follow-up.
- Provide fashion and luxury market insights to clients, demonstrating passion for the industry.
- Collaborate with colleagues to ensure a consistent, exceptional client experience and positive work environment.
- Uphold security standards to protect customers, staff, and merchandise.
- Ensure visual display standards are met according to Gucci guidelines.
- Maintain organized stock and understock areas.
- Adhere to Gucci's image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven track record of exceeding sales targets and building lasting client relationships.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to thrive in a fast-paced, dynamic environment.
- Flexibility to adapt to diverse customer needs.
- Availability to work flexible schedules, including evenings, weekends, and holidays.
Skills
Experience
3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
Education
Bachelor’s Degree preferred.
Workplace
The role is situated in Sunrise, Florida, USA — conveniently close to Miami. There are currently 19 open positions in Sunrise on Cerulean, with 1 added recently. Within Florida, Cerulean currently features 293 open roles, including 7 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The company fosters a collaborative and innovative work environment.
Culture
Gucci is committed to creating a community of individuals united by a passion for breaking new ground in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and continuous learning, encouraging employees to express their uniqueness and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.