Gucci Client Advisor

Location
Employment Full-time
Seniority Mid-Level
Posted Nov 20, 2025

Join Gucci in Shanghai as a Client Advisor. Utilize luxury retail experience to provide exceptional service and drive sales in a dynamic environment.

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most sustainable manner. Gucci is celebrated for its innovative approach to fashion and its commitment to quality and craftsmanship.

Role & Responsibilities

  • Provide exceptional customer service and personalized advice to clients.
  • Drive sales by identifying customer needs and offering suitable products.
  • Maintain an in-depth knowledge of Gucci products and collections.
  • Build and maintain strong client relationships to encourage repeat business.
  • Assist in visual merchandising and store presentation to uphold brand standards.

Qualifications

  • Previous experience in luxury retail or a similar client-facing role.
  • Proficiency in Mandarin and English.
  • Strong understanding of the luxury fashion industry.

Skills

Excellent communication and interpersonal skills. Ability to work in a fast-paced environment. Strong sales and negotiation skills. Customer-focused with a keen eye for detail.

Experience

A minimum of 2 years of experience in luxury retail or a related field is required.

Education

Bachelor's degree in Fashion, Business, or a related field is preferred.

Workplace

This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai. Cerulean lists 414 open roles in Shanghai, including 17 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

Competitive salary package, employee discounts, and opportunities for career advancement within the Kering Group.

Culture

Gucci fosters a dynamic and inclusive work environment where creativity and innovation are encouraged. As part of the Kering Group, Gucci is committed to sustainability and social responsibility, creating a positive impact on society and the environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.