Gucci Client Advisor
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 27, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Client Advisor position in Seoul - luxury retail customer service and sales support role.
Role & Responsibilities
- Respond promptly and professionally to client inquiries via in-person, phone, and online channels with comprehensive product and service knowledge
- Maintain detailed records of client interactions, transactions, comments, and complaints to continuously improve customer service delivery
- Identify and present opportunities to expand the client relationship through strategic product recommendations and upselling
- Ensure all transactions are processed accurately and efficiently while maintaining the highest standards of client satisfaction
- Support store management activities and contribute to the overall retail operations of the location
Qualifications
- Fluency in Korean and English, with additional languages preferred
- Demonstrated excellence in customer-facing roles within luxury retail or hospitality
- Strong organizational skills with proficiency in digital communication tools and CRM systems
- Ability to build rapport and maintain client relationships through multiple touchpoints
- Retail point-of-sale (POS) system proficiency
Skills
Experience
Minimum 2-3 years of customer service experience in luxury retail, wholesale, or e-commerce environments, with demonstrated success in client engagement and sales support.
Education
Secondary education minimum; hospitality or retail certifications preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Services Representative», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.