Gucci Client Advisor

Location
Seniority Entry-Level
Posted ✦ Today
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Gucci Client Advisor in Seoul — deliver luxury clienteling, execute the Gucci selling ceremony and drive sales in a premier retail environment.

Overview

Gucci is an internationally renowned Italian luxury fashion house known for its craftsmanship, bold creativity and heritage-driven design. As part of the Kering group, Gucci operates a global network of boutiques and places strong emphasis on brand storytelling, client service excellence and experiential retail.

Role & Responsibilities

  • Deliver exceptional, personalised client service by executing the Gucci selling ceremony from greeting to transaction closure to drive store and individual sales targets.
  • Demonstrate comprehensive product knowledge and convey the brand’s heritage and philosophy to elevate customer experience and foster loyalty.
  • Proactively manage client relationships through clienteling activities, qualitative CRM updates and targeted outreach to increase repeat business.
  • Identify and propose cross-selling and up-selling opportunities to maximise average transaction value and customer satisfaction.
  • Communicate fashion and luxury market trends to clients and adapt recommendations to diverse customer styles and preferences.
  • Maintain visual merchandising and product presentation in line with Gucci visual guidelines to ensure an elevated in-store experience.
  • Support inventory control and maintain appropriate stock levels on floor and in back-of-house according to company procedures.
  • Adhere to Gucci grooming standards, brand policies and ethical guidelines at all times.

Qualifications

  • Customer-centric mindset with adaptability to interact effectively across diverse clientele.
  • Excellent verbal communication and interpersonal skills.
  • High level of integrity, professionalism and sense of responsibility.
  • Proven team-player comfortable working collaboratively in a dynamic retail environment.
  • Ability to perform effectively in a fast-paced, target-driven setting.
  • Previous experience in luxury, retail, fashion or service sectors is preferred.
  • Proficiency in additional foreign languages is advantageous.

Skills

Clienteling Cross-selling Up-selling Luxury product knowledge Customer Relationship Management (CRM) Visual merchandising (Gucci visual guidelines) Sales execution (selling ceremony)

Experience

Prior experience in luxury retail or customer-facing sales is preferred; demonstrable track record in clienteling, meeting sales targets and working within branded visual standards is advantageous.

Education

High school diploma or equivalent; vocational training or certifications in retail, sales or fashion are advantageous.

Workplace

The role is situated in Seoul, Seoul, South Korea. There are currently 572 open positions in Seoul on Cerulean, with 16 added recently. Across South Korea, Cerulean lists 698 open roles — 18 of them newly added.

Culture

Gucci fosters a creative, heritage-driven environment that values craftsmanship, individuality and exceptional client experiences. As part of Kering, the brand combines high-fashion innovation with rigorous retail standards and a commitment to diversity and professional development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.