Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Enhance client relationships and contribute to sales in a dynamic luxury environment.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the global conglomerate Kering, renowned for its portfolio of illustrious brands. As an employer, Gucci offers a dynamic environment where innovation and creativity are at the forefront, fostering a culture that values diversity and personal growth.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Provide exceptional customer service by exceeding client needs, showcasing Gucci's history, heritage, and product knowledge.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and up-selling opportunities.
- Demonstrate passion for fashion and luxury goods, engaging clients in discussions about fashion trends and the luxury market.
- Build and strengthen client relationships by adapting to diverse client styles and maintaining a comfortable environment.
- Monitor and update client information in the CRM system to retain existing clients and identify potential new clients.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse as per company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork skills.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service industries.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 567 open positions in Seoul on Cerulean, with 9 added recently. Across South Korea, Cerulean lists 693 open roles — 10 of them newly added.
Benefits
Employees enjoy a stimulating work environment with opportunities for career advancement and professional development within a globally recognized brand.
Culture
Gucci fosters a culture of innovation and creativity, emphasizing the importance of diversity and personal growth. The workplace is dynamic, offering employees the opportunity to engage with a global clientele and be part of a prestigious brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.