Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and embodying the brand's philosophy. Enhance sales and build client relationships in a dynamic luxury retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Gucci offers a dynamic and inspiring work environment where creativity and collaboration are at the forefront. As an employer, Gucci values diversity and provides opportunities for professional growth and development.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive product knowledge of Gucci's history and heritage.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building rapport and strengthening customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify new potential clients.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse according to company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Excellent communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork abilities.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 8 added recently. Across South Korea, Cerulean lists 692 open roles — 9 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Culture
Gucci fosters a culture of innovation, creativity, and collaboration, encouraging employees to express their individuality while working towards shared goals. The company values diversity and inclusivity, creating a supportive and dynamic work environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.