Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and enhancing brand loyalty. Be part of a dynamic team in the luxury fashion industry.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative approach and commitment to quality, Gucci offers a dynamic and inspiring workplace where creativity and excellence are at the forefront. As an employer, Gucci provides opportunities for personal and professional growth within a supportive and inclusive environment.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Enhance sales through clienteling activities, identifying customer needs, and suggesting cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing a passion for fashion and luxury goods.
- Build and strengthen relationships with customers by tailoring experiences to diverse styles and preferences.
- Monitor and update customer information in the CRM system to retain existing clients and identify new prospects.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-focused mindset with the flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and a sense of responsibility.
- Team player with the ability to work collaboratively.
- Ability to perform in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a supportive work environment.
Culture
Gucci fosters a culture of innovation, creativity, and excellence, encouraging employees to embody the brand's philosophy and values. The workplace is inclusive and dynamic, promoting collaboration and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.