Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal candidates will have experience in luxury retail and strong communication skills.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic work environment that fosters creativity and professional growth.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and up-selling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new customers.
- Manage visual displays according to Gucci's guidelines and maintain stock levels on the floor and in the warehouse.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and a sense of responsibility.
- Team player with the ability to work in a fast-paced environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 566 open roles in Seoul, including 8 posted recently. In South Korea as a whole, Cerulean currently features 692 open positions, with 9 posted this week.
Benefits
Gucci offers a competitive benefits package, including opportunities for career advancement within the Kering Group, a supportive work environment, and access to industry-leading training programs.
Culture
Gucci fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for fashion. The company values diversity and inclusivity, creating an environment where all employees can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.