Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Enhance customer loyalty and sales in a dynamic luxury retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its unparalleled craftsmanship and innovative designs, Gucci offers a dynamic and inclusive workplace where creativity and excellence are at the forefront.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Identify customer needs through clienteling and propose cross-selling and up-selling opportunities to increase sales.
- Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and ensuring customer comfort.
- Monitor and update customer information in the CRM system to retain existing customers and identify new prospects.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork skills.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 566 open roles in Seoul, including 8 posted recently. In South Korea as a whole, Cerulean currently features 692 open positions, with 9 posted this week.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth within the Kering Group.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's values of excellence and inclusivity. The workplace is dynamic, fast-paced, and offers opportunities for professional development within a globally recognized luxury brand.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.