Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and enhancing brand loyalty. Ideal for those passionate about luxury fashion and customer engagement.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and sustainability, offering employees a dynamic environment where they can thrive and contribute to the brand's storied legacy.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and individual sales targets.
- Provide exceptional customer service by showcasing extensive knowledge of Gucci's history, heritage, and product offerings.
- Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities to boost sales.
- Demonstrate passion for fashion and luxury goods, communicating effectively with clients about fashion trends and the luxury market.
- Build and strengthen relationships with clients by tailoring experiences to diverse customer styles and ensuring comfort.
- Monitor and update client information in accordance with company CRM systems to retain existing clients and identify potential new ones.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-focused service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Ability to work effectively in a team environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service sectors.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development and advancement within the luxury fashion industry.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's values and contribute to its legacy. The workplace is dynamic and fast-paced, offering opportunities for personal and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.