Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, where luxury fashion meets exceptional customer service. Enhance brand loyalty by delivering unforgettable experiences.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a diverse and inclusive workplace where creativity and innovation are encouraged. The brand is known for its dedication to craftsmanship, quality, and exceptional customer service, making it a prestigious and dynamic place to build a career.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive product knowledge and surpassing customer needs.
- Enhance sales through clienteling activities, cross-selling, and upselling strategies.
- Communicate fashion trends and luxury market insights to clients, building and strengthening customer relationships.
- Monitor and update client information in the CRM system to retain existing clients and identify new prospects.
- Manage visual displays according to Gucci's guidelines and maintain inventory levels in compliance with company policies.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with effective teamwork skills.
- Ability to work in a fast-paced and dynamic environment.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a supportive work environment.
Culture
Gucci fosters a culture of excellence, creativity, and inclusivity. The brand values innovation and encourages employees to express their individuality while working collaboratively. Gucci is committed to sustainability and ethical practices, creating a positive impact on the community and the environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.