Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal candidates have experience in luxury retail and strong communication skills.
Overview
Gucci, a prestigious name in luxury fashion, is part of the global conglomerate Kering, which encompasses a portfolio of renowned luxury brands. As an employer, Gucci is committed to fostering an environment that encourages creativity and innovation, offering opportunities for professional growth and development within the luxury retail sector.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Identify customer needs through clienteling activities and propose cross-selling and up-selling opportunities to increase sales.
- Communicate fashion trends and luxury market insights to customers, showcasing a passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and maintaining a comfortable shopping environment.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new clients.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels in the warehouse and on the floor in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Ability to work effectively in a team environment.
- Capability to perform in a fast-paced and dynamic setting.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service industries.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the luxury retail sector.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to embody the brand's philosophy and values. The workplace is dynamic and fast-paced, with a strong emphasis on teamwork and customer engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.