Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, where luxury fashion meets exceptional customer service. Enhance brand loyalty by delivering unforgettable experiences in a dynamic retail environment.
Overview
Gucci, a renowned name in the luxury fashion industry, operates under the prestigious umbrella of Kering, a global leader in apparel and accessories. The brand is celebrated for its exquisite craftsmanship, innovative designs, and commitment to excellence. As an employer, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Provide exceptional customer service by surpassing client needs through extensive knowledge of Gucci's history, heritage, and product offerings.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Demonstrate passion for fashion and luxury goods, engaging with clients about trends and the luxury market.
- Build and strengthen relationships with clients by tailoring experiences to diverse customer styles.
- Maintain and update client information in the CRM system to retain existing clients and identify new prospects.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work in a fast-paced environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.
Culture
Gucci fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence and luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.