Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Be part of the luxury fashion industry with Kering Group.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering a culture of diversity and inclusion, providing its employees with opportunities for growth and development within the luxury retail sector.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales goals.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights with passion to build and strengthen customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new ones.
- Manage visual displays according to Gucci's guidelines and maintain inventory levels on the floor and in the stockroom.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and a sense of responsibility.
- Ability to work effectively in a team environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 3 added recently. Across South Korea, Cerulean lists 692 open roles — 3 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Culture
Gucci's workplace culture is characterized by a commitment to innovation, creativity, and excellence. The company values diversity and inclusion, fostering an environment where employees are encouraged to express their individuality and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.