Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal for those with a passion for luxury fashion.
Overview
Gucci, a renowned name in luxury fashion, operates under the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace where creativity and innovation are at the forefront. Employees are encouraged to embody the brand's rich heritage and forward-thinking ethos, contributing to its status as a pioneer in the luxury market.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Deliver exceptional customer service by demonstrating comprehensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening client relationships.
- Maintain and update client information in the CRM system to retain existing customers and identify potential new clients.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with excellent teamwork skills.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 8 added recently. Across South Korea, Cerulean lists 692 open roles — 9 of them newly added.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional growth, access to exclusive Gucci products, and a vibrant work environment.
Culture
Gucci fosters a culture of innovation and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy. The workplace thrives on collaboration and a shared passion for luxury fashion, ensuring a supportive and dynamic environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.