Gucci Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and embodying the brand's philosophy. Ideal for those with experience in luxury retail.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and elegant designs, Gucci offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and product offerings.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening client relationships.
- Maintain and update customer information in the CRM system to retain existing clients and identify potential new ones.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work collaboratively.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea. There are currently 566 open positions in Seoul on Cerulean, with 8 added recently. Across South Korea, Cerulean lists 692 open roles — 9 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth within the luxury fashion industry.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's values and contribute to its legacy. The work environment is dynamic and fast-paced, promoting collaboration and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.