Gucci Client Advisor
Join Gucci in São Paulo as a Client Advisor, delivering exceptional service and enhancing brand loyalty. Apply now to be part of the luxury fashion industry.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, offering employees the opportunity to contribute to the brand's rich heritage while developing their careers in a dynamic and inclusive environment.
Role & Responsibilities
- Deliver exceptional customer service by adhering to Gucci's selling ceremony and exceeding customer expectations.
- Demonstrate comprehensive knowledge of Gucci products, history, and heritage to enhance customer interactions.
- Facilitate cross-selling and up-selling across all product categories.
- Engage with clients on fashion trends and luxury market developments, showcasing a passion for fashion and luxury products.
- Cultivate and maintain strong customer relationships, accommodating diverse nationalities and personalities.
- Monitor and update customer information using CRM tools to retain existing clients and identify new potential customers.
- Achieve individual and store sales goals, contributing to business growth.
- Promote open communication and collaboration within the team, offering constructive solutions.
- Manage visual merchandising in line with Gucci's visual standards.
- Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Proven experience in a similar role within the fashion retail sector.
- Demonstrated ability to achieve and exceed sales targets.
- Passion for fashion and luxury goods.
- Strong commercial awareness and customer-focused attitude.
- Flexibility and adaptability to diverse customer needs.
- Team-oriented mindset.
Skills
Experience
Previous experience in a similar role within fashion retail is required.
Workplace
The successful candidate will be located in São Paulo, São Paulo, Brazil. 32 luxury roles are listed in São Paulo on Cerulean, 1 posted in the last 48 hours. Across the São Paulo region, Cerulean lists 35 open positions — 1 listed in the past two days. Cerulean currently advertises 46 open roles in Brazil, including 1 added in the last 48 hours.
Benefits
Employees enjoy a dynamic work environment with opportunities for professional growth and development, along with exposure to the luxury fashion industry.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to contribute to the brand's legacy while embracing diversity and inclusion. The work environment is collaborative and fast-paced, reflecting the brand's commitment to excellence and customer satisfaction.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.