Gucci Client Advisor
Join Gucci in São Paulo as a Client Advisor, providing exceptional service and enhancing brand loyalty. Apply your passion for fashion in a dynamic environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.
Role & Responsibilities
- Deliver exceptional customer service by adhering to the Gucci selling ceremony, ensuring a memorable shopping experience.
- Demonstrate comprehensive knowledge of Gucci products, history, and heritage to exceed customer expectations.
- Facilitate cross and up-selling across all product categories.
- Engage in discussions about fashion trends and luxury market developments, showcasing a passion for fashion and luxury goods.
- Build and maintain strong customer relationships, accommodating diverse nationalities and personalities.
- Monitor and update customer information using the company's CRM tools to retain existing customers and identify new high-potential clients.
- Achieve individual and store sales goals, contributing to business growth.
- Promote open communication and collaboration with team members, offering constructive solutions.
- Assist in managing the visual display of products in line with Gucci's visual standards.
- Ensure store maintenance and appropriate product levels on the sales floor, adhering to corporate policies.
- Oversee product replenishment and inventory management.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Proven experience in a similar role within fashion retail companies.
- Demonstrated ability to drive and exceed individual and store sales results.
- Deep passion for fashion and luxury products.
Skills
Experience
Previous experience in a similar role within the fashion retail sector is required.
Workplace
The successful candidate will be located in São Paulo, São Paulo, Brazil, with easy access to São Paulo. 32 luxury roles are listed in São Paulo on Cerulean, 1 posted in the last 48 hours. Across the São Paulo region, Cerulean lists 35 open positions — 1 listed in the past two days. Cerulean currently advertises 46 open roles in Brazil, including 1 added in the last 48 hours.
Benefits
Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and passion for fashion. The brand values diversity and inclusivity, creating a welcoming atmosphere for all team members.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.