Gucci Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 25, 2026

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci Client Advisor position in Porto Alegre, Brazil. Deliver exceptional customer service and drive luxury retail sales.

Role & Responsibilities

  • Provide exemplary customer service following Gucci's selling ceremony and service standards
  • Demonstrate comprehensive product knowledge and communicate Gucci's history, heritage, and brand philosophy to clients
  • Execute cross-selling and upselling strategies across all product categories
  • Advise clients on fashion trends and luxury market developments with evident passion for the sector
  • Build and cultivate lasting customer relationships across diverse nationalities and personality types
  • Maintain and update customer information in CRM systems to identify retention opportunities and high-potential prospects
  • Achieve individual and store sales targets while enhancing business development
  • Collaborate with team members through open communication and propose effective solutions
  • Manage product visual displays in accordance with Gucci visual merchandising standards
  • Maintain store functionality, ensure adequate inventory levels on sales floor, and replenish merchandise
  • Adhere to Gucci grooming and appearance standards and corporate policies

Qualifications

  • Proven experience in a similar retail position within fashion or luxury retail companies
  • Demonstrated ability to achieve and exceed individual and store sales targets
  • Deep passion for fashion and luxury products
  • Excellent commercial awareness and customer-focused attitude
  • Strong communication and interpersonal skills
  • Ability to adapt to diverse customer profiles and work effectively in dynamic environments
  • Team-oriented mentality with collaborative approach
  • Knowledge of luxury product categories and brand positioning

Skills

CRM systems Customer service excellence Sales techniques Product knowledge Visual merchandising Inventory management Multilingual communication Fashion and luxury market awareness

Experience

Proven experience in a similar role within fashion retail companies, with demonstrated ability to drive and exceed individual and store sales results in a luxury retail environment.

Workplace

This position is based in Porto Alegre, Rio Grande do Sul, Brazil.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Client Advisor

Porto Alegre, Brazil

Continue to the application.