Gucci Client Advisor
- Location
- ParndorfBurgenlandAustria
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 5, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Client Advisor position in Parndorf, Austria – luxury retail sales role requiring 3+ years experience and exceptional customer service skills.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals whilst enhancing overall business development
- Deliver an exceptional customer service experience by exceeding expectations, demonstrating comprehensive product knowledge and Gucci heritage understanding in accordance with the Gucci selling ceremony
- Drive and exceed individual KPI targets by ensuring the highest level of customer service and sales quality
- Capture and maintain meaningful customer data using company CRM tools to build relationships and personalise future client development opportunities
- Maintain an active, accurate, and organised client book with regular contact and appropriate follow-up on sales and client requests
- Advise clients on fashion trends and luxury market developments, demonstrating genuine passion for fashion and luxury products
- Collaborate with colleagues to foster open communication, ensure consistent exceptional experiences, and contribute to a positive working environment
- Uphold security standards within the store to ensure the safety of customers, colleagues, and merchandise
- Contribute to visual merchandising standards in accordance with Gucci guidelines and maintain neat, organised understock and stock room areas
- Adhere to Gucci image standards and company policies
Qualifications
- Minimum 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting
- Proven ability to drive and exceed individual and store sales results
- Proven ability to build and maintain lasting relationships with customers and colleagues
- Excellent verbal and written communication skills with ability to manage multiple tasks simultaneously
- Strong organisational and follow-up skills with meticulous attention to detail
- Team-focused mindset with effective collaboration ability
- Ability to thrive in a fast-paced and dynamic retail environment
Skills
Experience
3+ years of luxury fashion sales experience, preferably in a similar client-facing or customer service role within the luxury retail sector.
Education
Secondary education or equivalent; additional training in luxury retail or customer service is advantageous.
Workplace
This position is based in Parndorf, Burgenland, Austria, within easy reach of Vienna.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Relations Specialist», «Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.