Gucci Client Advisor
Join Gucci in Orlando as a Client Advisor, delivering exceptional service in a luxury fashion environment. Gucci, part of the Kering Group, offers a dynamic and inclusive workplace.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and elegant designs, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring a supportive and enriching experience for all employees.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and manage meaningful customer data using CRM tools to enhance client relationships.
- Maintain an organized client book and regularly follow up on sales and client requests.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci standards.
- Maintain organized stock and understock areas.
- Adhere to Gucci's image standards and guidelines.
- Comply with all company policies and procedures.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or equivalent customer service experience.
- Proven ability to exceed individual and store sales targets and build lasting client relationships.
- Excellent oral and written communication skills.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to thrive in a fast-paced environment.
- Flexibility to adapt to various customer needs.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
3+ years of experience in luxury fashion sales or a related customer service role.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Orlando, Florida, USA. 37 luxury roles are listed in Orlando on Cerulean. Across the Florida region, Cerulean lists 293 open positions — 7 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment.
Culture
Gucci fosters a culture of creativity, inclusivity, and innovation, encouraging employees to express their individuality while working collaboratively. The brand values continuous learning and development, providing a dynamic environment where employees can thrive and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.