Gucci Client Advisor
Join Gucci in Orlando as a Client Advisor, providing exceptional service in a luxury fashion environment. Part of the Kering Group, Gucci offers a dynamic workplace culture.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and excellence, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of innovation and luxury.
Role & Responsibilities
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Deliver exceptional customer service by exceeding client expectations and demonstrating in-depth product knowledge.
- Drive individual KPI goals by ensuring high-quality sales and customer service.
- Capture and utilize customer data to build relationships and personalize client interactions.
- Maintain an organized client book and provide regular follow-up on sales and client requests.
- Advise clients on fashion trends and developments in the luxury market.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci's visual standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of experience in luxury fashion sales or a similar customer service role.
- Proven ability to exceed sales targets and build lasting customer relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to work in a fast-paced environment.
- Flexibility to adapt to different customers.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of three years in luxury fashion sales or a comparable customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Orlando, Florida, USA, with easy access to Orlando. 37 luxury roles are listed in Orlando on Cerulean. Across the Florida region, Cerulean lists 293 open positions — 7 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional growth and development.
Culture
Gucci fosters a workplace culture that is radically client-centric, promoting flat, connected, and fast ways of working. The company values creativity, ownership, and collaboration, encouraging employees to be innovative and to take initiative in their roles.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.