Gucci Client Advisor
Join Gucci in Orlando as a Client Advisor. This role offers the opportunity to provide exceptional service and build lasting relationships in the luxury fashion industry. Apply now to be part of a dynamic and inclusive team.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering Group. Renowned for its innovative designs and high-quality products, Gucci offers a dynamic work environment that fosters creativity and growth. As an employer, Gucci is committed to inclusivity, accessibility, and the professional development of its employees.
Role & Responsibilities
- Achieve or exceed individual and store sales goals on a monthly and seasonal basis.
- Provide exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals through superior customer service and sales quality.
- Capture and utilize meaningful customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book, ensuring regular contact and follow-up with clients.
- Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain security standards within the store to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products in line with Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a customer service setting.
- Proven ability to exceed individual and store sales results and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced and dynamic environment.
- High flexibility and adaptability to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor’s Degree preferred.
Workplace
The role is situated in Orlando, Florida, USA — conveniently close to Orlando. There are currently 37 open positions in Orlando on Cerulean. Within Florida, Cerulean currently features 293 open roles, including 7 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and a commitment to inclusivity and accessibility.
Culture
Gucci fosters a culture of creativity, inclusivity, and innovation. The workplace environment encourages collaboration and personal growth, with a strong emphasis on breaking new ground in the fashion industry. Employees are empowered to express their unique talents and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.