Gucci Client Advisor

Location
Employment
Part-Time
Seniority
Entry-Level
Posted
Nov 3, 2025

About Gucci

Gucci, an illustrious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive work environment that fosters creativity and growth. Employees are encouraged to embody the brand's rich heritage while contributing to its future-forward vision.

Join Gucci in Oak Brook, USA, as a Client Advisor. Deliver exceptional service, exceed sales goals, and embody the brand's luxury ethos. Apply now!

Role & Responsibilities

  • Consistently achieve or exceed individual and store sales goals, enhancing business development.
  • Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive product knowledge.
  • Drive and exceed individual KPI goals through superior customer service and sales quality.
  • Capture and utilize meaningful customer data to build relationships and personalize client development.
  • Maintain an organized client book and provide regular follow-up on sales or client requests.
  • Discuss fashion trends and luxury market developments with clients, showcasing passion for fashion.
  • Collaborate with colleagues to ensure a consistent and exceptional client experience.
  • Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
  • Contribute to the visual display of products in line with Gucci standards.
  • Maintain organized stock and adhere to Gucci image guidelines.
  • Follow all company policies and procedures.

Qualifications

  • Ability to maintain regular and reliable attendance with a flexible schedule, including weekends.
  • 1+ years of prior service-related work experience.
  • Excellent oral and written communication skills.
  • Proficiency in additional languages is advantageous.
  • Proficient with technology.
  • High school diploma or equivalent preferred.

Skills

Service mindset with a passion for fashion and luxury products. Positive, friendly, and outgoing demeanor. Ability to engage and build relationships with clients. Strong organizational and follow-up skills. Attention to detail and accuracy. Team-focused with a collaborative spirit. Adaptability in a fast-paced environment.

Experience

A minimum of 1 year in a service-related role, preferably within the luxury retail sector.

Education

High school diploma or equivalent preferred.

Workplace

The successful candidate will be located in Oak Brook, Illinois, USA, with easy access to Chicago.

Compensation

Competitive hourly wage plus base commission.

Benefits

Eligible employees may participate in benefit and incentive programs, including employee discounts with Gucci and Kering brands, paid holidays, sick and safe time, performance development opportunities, and a 401(k) plan with company matching contributions.

Culture

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to embody the brand's values of creativity and innovation. The workplace is dynamic, supportive, and committed to personal and professional development, ensuring that each team member can contribute to the brand's legacy and future.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Gucci

Gucci Client Advisor

Oak Brook, USA

Continue to the application.