Gucci Client Advisor
Join Gucci in Ningbo as a Client Advisor. Leverage your luxury retail experience to deliver exceptional customer service and drive sales in a dynamic environment.
Overview
Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. Kering empowers its brands to reach their full potential in the most sustainable manner, fostering creativity and excellence.
Role & Responsibilities
- Provide exceptional customer service and maintain a high level of customer satisfaction.
- Develop and maintain strong client relationships to drive sales and achieve store targets.
- Demonstrate in-depth knowledge of Gucci products and brand heritage to educate clients.
- Assist in visual merchandising and maintaining store presentation standards.
- Handle customer inquiries and resolve issues promptly and professionally.
Qualifications
- Proven experience in luxury retail or a similar customer-facing role.
- Strong understanding of the luxury fashion industry and market trends.
- Fluency in Mandarin and proficiency in English.
Skills
Experience
A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.
Education
A high school diploma or equivalent is required; a degree in fashion or business is preferred.
Workplace
This position is based in Ningbo, Zhejiang, China. Cerulean lists 16 open roles in Ningbo. The broader Zhejiang area accounts for 117 active listings on Cerulean, 1 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Benefits
Competitive salary with performance-based incentives, comprehensive health benefits, and opportunities for professional development within the Kering Group.
Culture
Gucci fosters a dynamic and inclusive work environment that encourages innovation and creativity. As part of the Kering Group, employees are valued for their individuality and are provided with opportunities for growth and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.