Gucci Client Advisor
Gucci Client Advisor in New York — deliver exceptional luxury client service, drive sales and build lasting relationships. $21–$24/hr.
Overview
Gucci is an Italian luxury house known for its creativity, craftsmanship and global retail network. As a flagship brand within the Kering group, Gucci blends fashion-led product innovation with immersive client experiences and a strong emphasis on brand heritage, client service and inclusive workplace values.
Role & Responsibilities
- Act as the Gucci brand ambassador, delivering personalized, best-in-class service both in-store and remotely to deepen client relationships and drive loyalty.
- Proactively recruit and develop a client base through outreach, virtual appointments and remote selling to generate repeat business and meet sales targets.
- Use storytelling, expert product knowledge and styling advice to guide clients toward informed purchase decisions and execute cross- and upselling strategies.
- Monitor individual and store KPIs, maximize selling opportunities and contribute to collective sales results.
- Capture and maintain accurate client information and POS transaction records, leveraging in-store technology to ensure a seamless client journey.
- Support store operations including stock maintenance, inventories, visual presentation and loss-prevention procedures while adhering to grooming and brand standards.
- Collaborate with colleagues to foster open communication, propose solutions and ensure a consistent One-Gucci-Client experience across channels.
Qualifications
- Minimum 2+ years of luxury fashion retail or client-facing sales experience with a demonstrated track record of meeting or exceeding sales targets.
- High ethical standards, professionalism and the ability to inspire trust and collaborate effectively with colleagues.
- Flexibility to work retail schedules including evenings, weekends and holidays.
- Deep passion for fashion and luxury, with strong commercial awareness and a client-centric attitude.
- Excellent verbal communication skills and the ability to adapt to diverse client profiles and complex situations.
Skills
Experience
At least 2 years of experience in luxury fashion sales or a comparable client-facing role, with a proven ability to build long-term client relationships and achieve sales objectives.
Education
High school diploma or equivalent; additional training or certifications in retail, luxury sales or visual merchandising preferred.
Workplace
This position is based in New York, New York, USA. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
The base compensation for this position ranges from USD 21 to USD 24 per hour.
Culture
Gucci fosters a creative, client-focused culture that values craftsmanship, distinctive style and inclusivity. As part of the Kering group, the brand emphasizes collaborative teamwork, professional development and a premium service ethos within its global retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.