Gucci Client Advisor
Join Gucci in New York as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team in a prestigious environment.
Overview
Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation, creativity, and inclusivity, providing employees with opportunities to excel in a dynamic and prestigious environment.
Role & Responsibilities
- Engage and establish strong relationships with clients, ensuring they feel valued from the first point of contact.
- Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
- Develop and expand the client base by recruiting new clients and nurturing existing ones.
- Leverage in-store technology to enhance the client experience.
- Collect and utilize meaningful client information to tailor services to individual preferences.
- Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
- Provide exceptional client experiences through hospitality and luxury gestures.
- Use effective selling techniques to drive sales and maintain a client-centric attitude.
- Promote virtual appointments and distance sales to create additional selling opportunities.
- Maintain a 'One-Gucci-Client' perspective for all transactions.
- Engage clients with storytelling, expert product knowledge, and styling advice.
- Participate in store operations, including stock maintenance and inventory.
- Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
- Contribute to visual merchandising and uphold Gucci's visual standards.
Qualifications
- 2+ years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Excellent commercial awareness and client attitude.
- Strong communication skills and ability to adapt to different clients and situations.
Skills
Experience
A minimum of 2 years in luxury fashion sales or a similar customer service role is required.
Workplace
This position is based in New York, New York, USA. Cerulean lists 485 open roles in New York, including 17 posted recently. The broader New York area accounts for 590 active listings on Cerulean, 18 of which are new. In USA as a whole, Cerulean currently features 2.202 open positions, with 77 posted this week.
Compensation
A reasonable estimate of the current base salary range is $19.00- $23.00/hour.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Culture
Gucci fosters a community of individuals united by a passion for innovation and excellence in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and collaboration, encouraging employees to break new ground.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.