Gucci Client Advisor
Join Gucci in New York as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team in a prestigious brand under Kering Group.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are fostered. The brand is committed to providing a workplace that supports professional growth and values diversity, making it an ideal place for those passionate about fashion and luxury to thrive.
Role & Responsibilities
- Engage proactively with clients to establish strong relationships and provide exceptional service both in-store and remotely.
- Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
- Develop and expand the client base by recruiting new clients and nurturing existing relationships.
- Utilize in-store technology to enhance the client experience and ensure smooth transactions.
- Collect and analyze client information to tailor services to individual preferences.
- Provide insights on local lifestyle trends to add value to the client experience.
- Drive sales by monitoring KPIs and maximizing selling opportunities.
- Promote virtual appointments and distance sales to create additional selling opportunities.
- Maintain a 'One-Gucci-Client' perspective to ensure a seamless client experience across all transactions.
- Engage clients with storytelling and expert product knowledge to assist in informed purchasing decisions.
- Participate in store operations, including stock maintenance and inventory management.
- Adhere to company policies and procedures, focusing on loss prevention and operational excellence.
Qualifications
- Minimum of 2 years of luxury fashion sales experience with a proven track record.
- Ability to drive and exceed individual and store sales targets.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work retail hours, including evenings, weekends, and holidays.
Skills
Experience
At least 2 years of experience in luxury fashion sales or a similar customer service role.
Workplace
This position is based in New York, New York, USA. Cerulean lists 492 open roles in New York, including 18 posted recently. The broader New York area accounts for 600 active listings on Cerulean, 20 of which are new. In USA as a whole, Cerulean currently features 2.232 open positions, with 74 posted this week.
Compensation
A reasonable estimate of the current base salary range is $19.00- $25.00 per hour.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.
Culture
Gucci fosters a community of passionate individuals united by a shared commitment to innovation and excellence in the fashion industry. The workplace culture is inclusive, dynamic, and supportive of professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.