- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- Up to €26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 3, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
The Client Advisor represents Gucci in Milan, delivering the house’s selling ceremony and elevated client service while building relationships, driving sales and supporting store operations. The role is a fixed-term contract; gross annual salary is up to €26,000, with bonuses and commissions under the company incentive plan.
Role & Responsibilities
- Deliver service in accordance with Gucci’s selling ceremony.
- Welcome, listen to and assist customers, anticipate their needs, and provide an exceptional service experience, demonstrating strong knowledge of Gucci products, history and heritage.
- Drive cross-selling and up-selling across all product categories.
- Advise clients on general fashion trends and developments in the luxury market, demonstrating a passion for fashion and luxury products.
- Build and strengthen customer relationships, engage with clients of different nationalities and personalities, and help them feel at ease.
- Monitor and update customer information accurately using company CRM tools to retain existing clients and identify new high-potential clients.
- Achieve individual and store goals, enhancing and developing the business.
- Communicate openly and constructively with team members, collaborate effectively and propose solutions.
- Help manage product displays in line with Gucci visual standards.
- Maintain store functionality and appropriate sales-floor product levels in accordance with corporate policies and procedures.
- Replenish products and conduct physical merchandise inventories.
- Follow company grooming requirements in accordance with Gucci standards and policies.
Qualifications
- Proven experience in a similar role within fashion retail companies.
- Proven ability to drive and exceed individual and store results.
- Deep passion for fashion and luxury.
- Excellent commercial awareness and customer orientation.
- High flexibility and ability to adapt to different customers.
- Team-player mentality.
- Strong communication skills.
- Ability to work in a fast-moving, dynamic environment.
- Luxury product knowledge.
- Fluent in Italian and English.
Skills
Experience
Proven experience in a similar role within fashion retail companies.
Workplace
The role is situated in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is up to EUR 26,000 per annum.
Benefits
Incentive plan, including bonuses and commissions, according to company policies and regulations in force from time to time.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Associate», «Client Experience Advisor», «Fashion Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.