Gucci Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci seeks a Client Advisor for its Miami Aventura location to serve as a brand ambassador and drive sales objectives through deepened client connections and elevated service delivery. The role encompasses proactive client engagement, personalized relationship-building, sales excellence across both in-store and remote channels, comprehensive product knowledge, and operational excellence including POS management and visual merchandising.
Role & Responsibilities
- Proactively engage clients and establish strong relationships, ensuring they feel valued from the first point of contact through best-in-class service delivery in-store and remotely
- Deliver personalized, client-centric experiences that foster lasting relationships, drive repeat business, and enhance brand loyalty
- Build rapport by discovering client needs and aspirations, creating meaningful connections, and demonstrating generosity in exceeding expectations
- Develop the client base by recruiting new clients and nurturing existing relationships
- Leverage in-store technology to ensure smooth, pleasant, and relevant client experiences
- Collect meaningful client information throughout the journey to customize service and understand preferences
- Drive individual and collective sales results while maximizing selling opportunities through effective techniques, cross-selling, and upselling
- Provide exceptional hospitality through selling skills, luxury gestures, and product rituals that elevate the client experience
- Maintain a 'One-Gucci-Client' perspective across all transactions including purchases, exchanges, returns, and repairs
- Demonstrate expert product knowledge and storytelling to assist clients in making informed purchasing decisions
- Actively participate in store operations including stock maintenance, inventory management, and visual displays in accordance with Gucci standards
- Adhere to all policies, procedures, and loss prevention protocols while maintaining optimal product levels on the sales floor
- Accurately process POS transactions and ensure precise capture of client information
- Follow Gucci grooming standards and maintain professional appearance at all times
Qualifications
- Minimum 2+ years of luxury fashion sales experience with an excellent track record
- Proven ability to drive and exceed individual and store sales results
- Proven ability to build lasting relationships with customers and colleagues
- High degree of ethics, professionalism, and integrity
- Deep knowledge of and passion for fashion and luxury
- Excellent commercial awareness and client-centric attitude
- High flexibility and ability to adapt to different clients and complex situations
- Strong communication skills
- Ability to work in fast-moving and dynamic environments
Skills
Experience
2+ years of luxury fashion sales experience in a similar role or customer service setting, with a demonstrated track record of achieving and exceeding sales results.
Workplace
The role is situated in Miami, Florida, USA.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Brand Ambassador», «Style Consultant», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.