Gucci Client Advisor
Join Gucci in Metzingen, Germany, as a Client Advisor. Provide exceptional service and embody the brand's luxury values. Fluency in German and proficiency in English required.
Overview
Gucci, a prestigious name in the luxury fashion sector, was established in Florence, Italy, in 1921. As a part of the Kering Group, Gucci continues to set the standard in luxury, blending creativity, Italian craftsmanship, and innovation. Kering is a global luxury conglomerate that oversees the development of several esteemed brands across fashion, leather goods, jewelry, and eyewear.
Role & Responsibilities
- Provide high-level, dedicated consultation and optimal customer service, ensuring an exceptional client experience.
- Offer advice and insights on general fashion trends and developments within the luxury market.
- Cultivate and maintain long-term relationships with clients, focusing on customer retention and service-oriented engagement.
- Capture significant customer data using company CRM tools to maintain contact, build relationships, and personalize future client development opportunities.
- Ensure the optimal presentation of the sales floor.
Qualifications
- Professional experience in high-end retail; experience in fashion/luxury is advantageous.
- Strong enthusiasm for interacting with clients and colleagues.
- Excellent customer and service orientation.
- Strong sales orientation with the ability to successfully close sales conversations.
- Enjoy working in an international and familial team environment.
- Excellent understanding of the luxury segment and its associated products.
- Fluent in German and proficient in English; additional languages are beneficial.
- Affinity for a digital environment.
Skills
Experience
Professional experience in high-end retail, particularly in fashion or luxury, is preferred.
Workplace
The successful candidate will be located in Metzingen, Baden-Württemberg, Germany, with easy access to Stuttgart. 23 luxury roles are listed in Metzingen on Cerulean. Across the Baden-Württemberg region, Cerulean lists 46 open positions. Cerulean currently advertises 375 open roles in Germany, including 9 added in the last 48 hours.
Benefits
Opportunity to work within a renowned luxury brand with a global presence, fostering personal and professional growth.
Culture
Gucci fosters a culture of creativity, innovation, and craftsmanship, emphasizing a familial and international team environment. The brand values its heritage while continuously pushing the boundaries of luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.