Gucci Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 21, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Client Advisor position in Melbourne, Australia. Join the luxury brand as a sales advisor and brand ambassador in our Collins Street store.
Role & Responsibilities
- Serve customers according to Gucci selling ceremony and brand protocols
- Provide exceptional customer service by greeting, listening, and assisting clients while demonstrating comprehensive knowledge of products and Gucci history and heritage
- Execute cross-selling and up-selling strategies across all product categories
- Engage clients in discussions about fashion trends and luxury market developments, showcasing genuine passion for the industry
- Build and strengthen lasting customer relationships, adapting to diverse nationalities and personalities while maintaining client comfort and trust
- Maintain and update customer information in the CRM system to retain existing clients and identify high-potential prospects
- Achieve individual and store sales goals while enhancing overall business performance
- Foster collaborative communication with team members and propose effective solutions to operational challenges
- Contribute to visual merchandising and product display in accordance with Gucci visual standards
- Maintain store cleanliness, functionality, and appropriate product levels on the sales floor per corporate policies
- Manage product replenishment and participate in physical inventory of merchandise
- Adhere to Gucci grooming standards and company policies
Qualifications
- Previous experience in a similar retail or service-based role, ideally within the luxury sector
- Proven track record of driving and exceeding individual and store sales results
- Deep passion for fashion and luxury goods
- Excellent commercial awareness and customer-oriented mindset
- High adaptability to diverse customer profiles and fast-moving environments
- Strong communication skills and team-player mentality
- Comprehensive luxury product knowledge and understanding of Gucci brand philosophy
- Flexibility to work on a rotating roster schedule
Skills
Experience
Previous experience in a similar client-facing retail or service-based role is essential, preferably within a high-volume environment or the luxury sector. Candidates should demonstrate a proven ability to drive and exceed sales targets while building strong customer relationships.
Education
Not specified
Workplace
The successful candidate will be located in Melbourne, Victoria, Australia.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Relations Associate», «Retail Specialist», «Brand Ambassador», «Customer Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.