Gucci Client Advisor

Employment
Full-Time
Seniority
Entry-Level
Posted
Jun 5, 2026

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci Client Advisor position in Macau SAR – deliver luxury customer service, manage sales, and maintain boutique standards.

Role & Responsibilities

  • Accomplish daily assigned duties and achieve sales objectives
  • Provide professional customer service and build strong customer relationships through meaningful interactions
  • Capture and expand the customer database by recording client information and preferences
  • Communicate effectively with customers and colleagues across all organizational levels
  • Monitor product category performance, stock levels, inventory controls, quality assurance, and price events as assigned
  • Display merchandise according to Company guidelines, ensuring proper pricing, labeling, signage, and condition
  • Perform accurate and efficient daily stock counts
  • Maintain cleanliness and tidiness throughout the boutique
  • Monitor window displays and seasonal installations as required
  • Execute additional duties as directed by management

Qualifications

  • Proven retail or luxury customer service experience
  • Demonstrated ability to achieve sales targets
  • Strong interpersonal and communication skills
  • Proficiency in inventory management and stock control procedures
  • Attention to detail and commitment to merchandising standards

Skills

Customer relationship management Sales transaction processing Inventory management Visual merchandising Point-of-sale systems Cash handling Product knowledge Stock counting Window display design

Experience

Retail experience in a customer-facing role, preferably within luxury goods or high-end fashion retail environments.

Education

Secondary education or equivalent; further qualifications in retail management, luxury retail, or customer service are advantageous.

Workplace

The role is situated in Macau, Macau, China.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Luxury Sales Consultant», «Retail Advisor», «Customer Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Client Advisor

Macau, China

Continue to the application.