Gucci Client Advisor
Join Gucci in Los Angeles as a Client Advisor, where passion for luxury fashion meets exceptional customer service. Be part of a dynamic team within the Kering Group.
Overview
Gucci, a revered name in the luxury fashion industry, is part of the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and innovation, providing a dynamic environment for individuals passionate about fashion and luxury.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales goals.
- Deliver exceptional customer service by exceeding client expectations and demonstrating extensive product knowledge.
- Drive individual KPI goals by ensuring the highest level of customer service and sales quality.
- Capture and utilize meaningful customer data for relationship building and personalized client development.
- Maintain an organized client book and provide regular follow-up on sales or client requests.
- Discuss fashion trends and developments in the luxury market with clients, showcasing passion for fashion.
- Collaborate with colleagues to ensure a consistent and exceptional customer experience.
- Uphold security standards to ensure the safety of customers, colleagues, and merchandise.
- Contribute to the visual display of products according to Gucci standards.
- Maintain a neat and organized stock room.
- Adhere to Gucci image standards and company policies.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive sales and build lasting relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail.
Skills
Experience
3+ years of experience in luxury fashion sales or a similar customer service role.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Los Angeles, California, USA, with easy access to Los Angeles. 41 luxury roles are listed in Los Angeles on Cerulean. Across the California region, Cerulean lists 356 open positions — 12 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Compensation
Base salary range of $17.27 USD to $18.00 USD per hour. Eligible for an employee benefits program and incentive program.
Benefits
Medical, dental, vision, paid time off, and 401K benefits are available.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation. The company values collaboration and empowers employees to express their uniqueness, contributing to a vibrant and dynamic workplace.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.