Gucci Client Advisor
About Gucci
Gucci is an Italian luxury fashion house renowned for its leather goods, ready-to-wear and artisanal craftsmanship. As part of the Kering group, the brand operates globally with a strong emphasis on creativity, heritage and premium client experiences, offering a fast-paced, client-focused retail environment that values style, service and commercial excellence.
Gucci Client Advisor — London (Selfridges). Permanent full-time role delivering personalised luxury client experiences and achieving sales targets.
Role & Responsibilities
- Deliver best-in-class, personalised client experiences that reflect Gucci’s hospitality and welcome standards.
- Achieve individual and team sales targets and KPIs through disciplined use of sales data and in-store systems.
- Maximise revenue using cross-selling and upselling techniques and by rotating across Leather Goods, Ready-to-Wear and Shoes.
- Develop and maintain strong local and international client relationships; proactively recruit and grow top clients through clienteling.
- Apply styling expertise and product knowledge to advise clients and create cohesive looks, mixing and matching across categories.
- Work collaboratively with the store team to support store performance and execute client-focused initiatives.
Qualifications
- Some professional experience in a high-end fashion brand or in luxury hospitality.
- Proven track record of meeting sales targets and developing client relationships.
- Deep interest in and knowledge of Gucci and the luxury fashion sector.
- Ability to perform productively in a high-pressure, fast-paced retail environment.
- Fluent English; additional languages are advantageous.
- Willingness to work varied hours, including weekends and evenings as required.
Skills
Experience
Some experience in luxury retail or hospitality is required, with a demonstrable record of achieving sales targets and developing repeat clientele.
Education
High school diploma or equivalent; vocational training in retail or luxury hospitality preferred.
Workplace
This position is based in London, England, UK.
Benefits
4-day workweek (40 hours across 4 days).
Culture
The brand fosters a creative, client-centric culture rooted in artisanal heritage and contemporary luxury. The retail environment is performance-driven and collaborative, emphasising personalised service, craftsmanship and international client engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Consultant», «Personal Shopping Advisor», «Retail Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.