Gucci Client Advisor

Location
Employment Full-time
Seniority Entry-Level
Posted Jan 10, 2026
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Join Gucci in London as a Client Advisor at Harrods. This full-time role offers the opportunity to provide exceptional client experiences in a luxury retail environment.

Overview

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative fashion and unparalleled luxury. As a leading name in the fashion industry, Gucci offers a dynamic and inspiring work environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Achieve individual sales and service KPIs by utilizing available data and systems to understand performance and sales opportunities.
  • Employ cross-selling and upselling techniques to maximize sales.
  • Create an engaging and emotional client experience, offering best-in-class service in line with hospitality guidelines.
  • Proactively engage and establish strong relationships with clients, ensuring they feel valued from the moment they enter the store.
  • Combine styling knowledge with the ability to mix-and-match products to best serve the client.
  • Develop a local and international client base, seeking to recruit and nurture top clients.

Skills

Strong sales acumen and ability to achieve KPIs. Proficiency in cross-selling and upselling techniques. Exceptional client engagement and relationship-building skills. Excellent styling knowledge and product mix-and-match ability. Ability to develop and maintain a diverse client base.

Experience

Previous experience in luxury retail or a similar client-facing role is preferred.

Workplace

This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 14 posted recently. The broader England area accounts for 544 active listings on Cerulean, 15 of which are new. In UK as a whole, Cerulean currently features 571 open positions, with 16 posted this week.

Benefits

Competitive benefits package including employee discounts, professional development opportunities, and a vibrant work environment.

Culture

Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a supportive and inspiring workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.