Gucci Client Advisor
Join Gucci in London as a Client Advisor. This role involves delivering exceptional customer experiences and achieving sales targets in a luxury fashion environment.
Overview
Gucci, a beacon of influence, innovation, and progressiveness, is at the forefront of redefining luxury fashion for the 21st century. As a part of the esteemed Kering Group, Gucci stands as a paragon of Italian craftsmanship, renowned for its unparalleled quality and meticulous attention to detail. The Kering Group is a global leader in apparel and accessories, boasting a portfolio of distinguished luxury, sport, and lifestyle brands.
Role & Responsibilities
- Achieve individual sales and service KPIs by leveraging data and systems to enhance performance and identify sales opportunities.
- Utilize cross- and upselling techniques to maximize sales potential.
- Create an engaging and emotionally resonant client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued from the moment they enter the store.
- Combine styling expertise with the ability to mix-and-match products to best serve the client.
- Develop a robust local and international client base, focusing on recruiting and nurturing top clients.
Skills
Experience
Previous experience in luxury retail sales or a similar customer-facing role is preferred.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 14 posted recently. The broader England area accounts for 544 active listings on Cerulean, 15 of which are new. In UK as a whole, Cerulean currently features 571 open positions, with 16 posted this week.
Benefits
The position offers a comprehensive benefits package, including opportunities for professional development within a leading luxury fashion house.
Culture
Gucci fosters a culture of creativity, innovation, and inclusivity, where employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The workplace is dynamic and collaborative, offering a supportive environment for professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.