Gucci Client Advisor
Join Gucci at Heathrow Terminal 3 in London as a Client Advisor. This role involves creating personalized client experiences in a luxury fashion setting. Part of the Kering Group, Gucci offers a dynamic and prestigious work environment.
Overview
Gucci, a beacon of innovation and sophistication, is at the forefront of redefining luxury fashion for the modern era. As part of the esteemed Kering Group, Gucci exemplifies the pinnacle of Italian craftsmanship, offering products that are eclectic, contemporary, and romantic. The brand is renowned for its unparalleled quality and meticulous attention to detail, making it one of the world's most coveted fashion houses. Kering, a global leader in apparel and accessories, boasts a portfolio of powerful luxury and lifestyle brands, further enhancing Gucci's prestigious standing.
Role & Responsibilities
- Achieve individual sales and service KPIs by utilizing data and systems to enhance performance and identify sales opportunities.
- Employ cross-selling and upselling techniques to maximize sales potential.
- Create an engaging and emotional client experience, adhering to hospitality guidelines and welcome techniques.
- Proactively engage with clients to establish strong relationships, ensuring they feel valued upon entering the store.
- Combine styling expertise with product knowledge to effectively serve clients.
- Develop a local and international client base, focusing on recruiting and nurturing top clients.
Qualifications
- Experience in a high-end luxury or fashion brand, or in hospitality.
- Proven track record of achieving sales targets and developing client relationships.
- Passion for and knowledge of Gucci and luxury fashion.
- Ability to work productively in a high-pressure, fast-paced environment.
- Fluency in English; additional languages are advantageous.
- Flexibility to work varied hours, including weekends.
Skills
Experience
Some experience in a high-end luxury or fashion brand, or hospitality, with a proven track record in achieving sales targets and developing clients.
Workplace
This position is based in London, England, UK. Cerulean lists 435 open roles in London, including 14 posted recently. The broader England area accounts for 544 active listings on Cerulean, 15 of which are new. In UK as a whole, Cerulean currently features 571 open positions, with 16 posted this week.
Benefits
Competitive benefits package including opportunities for professional development within the Kering Group.
Culture
Gucci fosters a culture of diversity, talent, and uniqueness, inviting individuals to showcase their creativity and passion. The workplace environment is dynamic and supportive, encouraging employees to turn dreams into reality through exceptional service and craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.