Gucci Client Advisor

Overview

Gucci is a preeminent Italian luxury fashion house and part of the Kering group, recognized globally for its creativity, artisanal craftsmanship and influential design. The brand operates flagship stores worldwide and emphasizes elevated client service, product excellence and brand storytelling.

Role & Responsibilities

• Act as the Gucci brand ambassador, delivering best-in-class, personalized client experiences both in-store and remotely.
• Proactively recruit and develop a client base through in-person and virtual appointments to drive repeat business and meet sales KPIs.
• Use storytelling and expert product knowledge to advise on styling, selection, cross‑selling and upselling tailored to client needs.
• Capture and maintain accurate client data and POS transaction records to ensure a seamless One‑Gucci client experience across channels.
• Leverage in‑store technology to facilitate remote selling, virtual appointments and relevant client communications.
• Contribute to stock management, inventory activities and maintain optimal floor presentation in line with Gucci visual standards.
• Adhere to company policies and loss‑prevention procedures while ensuring compliance with grooming and brand presentation standards.
• Support team collaboration by sharing insights, proposing solutions and contributing to a constructive store environment.

Qualifications

• Minimum 2+ years of luxury fashion or high‑end retail sales experience with a strong, demonstrable track record.
• Proven ability to achieve and exceed individual and store sales targets through consultative selling.
• High degree of professionalism, ethics and integrity with the capacity to build trust with clients and colleagues.
• Flexibility to work a retail schedule including evenings, weekends and holidays.
• Authorized to work in the United States.

Skills

Experience

At least two years' experience in luxury fashion or premium retail settings, with a proven record of driving sales, developing client relationships and using in‑store and remote selling strategies.

Education

High school diploma or equivalent required; tertiary education in fashion, retail or business is desirable but not mandatory.

Workplace

Culture

The workplace emphasizes creativity, craftsmanship and elevated client service within an inclusive, respectful and accountable environment. Teams are encouraged to collaborate, learn continuously and uphold high standards of integrity and brand representation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.