Gucci Client Advisor
Join Gucci in Las Vegas as a Client Advisor, where luxury fashion meets exceptional customer service. Be part of a dynamic team in a city renowned for its vibrant energy.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative and timeless designs, Gucci offers a dynamic work environment that fosters creativity and excellence. As an employer, Gucci is committed to nurturing talent and providing opportunities for professional growth within a culture that values diversity and inclusivity.
Role & Responsibilities
- Achieve or exceed monthly and seasonal individual and store sales targets to drive business growth.
- Deliver exceptional customer service by exceeding client expectations and demonstrating comprehensive knowledge of Gucci products, history, and heritage.
- Drive individual KPI goals by ensuring superior customer service and sales quality.
- Capture and manage meaningful customer data using CRM tools to build relationships and personalize future client interactions.
- Maintain an organized client book, regularly contacting clients and following up on sales or requests.
- Discuss fashion trends and developments in the luxury market with clients, showcasing passion for fashion and luxury products.
- Collaborate with colleagues to ensure a consistent and exceptional client experience and contribute to a positive work environment.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold Gucci's visual display standards for all products.
- Maintain a neat and organized stock room.
- Adhere to Gucci's image standards and guidelines.
- Follow all company policies and procedures.
Qualifications
- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience or in a similar customer service role.
- Proven ability to drive individual and store results and build lasting customer and colleague relationships.
- Excellent communication skills, both oral and written.
- Strong organizational and follow-up skills.
- Attention to detail and accuracy.
- Team-oriented with a collaborative approach.
- Ability to work in a fast-paced and dynamic environment.
- High flexibility and adaptability to different customer needs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Skills
Experience
A minimum of 3 years in luxury fashion sales or a similar customer service role is required.
Education
Bachelor's Degree preferred.
Workplace
The successful candidate will be located in Las Vegas, Nevada, USA. 141 luxury roles are listed in Las Vegas on Cerulean, 7 posted in the last 48 hours. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values diversity and inclusivity.
Culture
Gucci fosters a culture of inclusivity and accessibility, creating a community of passionate individuals united by a shared vision of innovation and excellence in the fashion industry. The company encourages creativity, collaboration, and continuous learning, providing a supportive environment for personal and professional growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.