Gucci Client Advisor
Join Gucci in Kaohsiung City as a Client Advisor. Engage with luxury fashion clients, deliver exceptional service, and contribute to Gucci's prestigious brand image.
Overview
Gucci, a revered name in the luxury fashion industry, operates under the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and Italian craftsmanship, Gucci offers a dynamic work environment that encourages creativity and excellence. As an employer, Gucci is committed to fostering a culture of diversity and inclusion, providing employees with opportunities for professional growth and development within the luxury sector.
Role & Responsibilities
- Deliver exceptional customer service by adhering to Gucci's sales processes.
- Provide a unique service experience through greeting, listening, and assisting clients beyond their expectations, showcasing extensive product knowledge.
- Ensure cross-selling and upselling across all product categories.
- Engage in discussions about fashion trends and the luxury market, demonstrating passion for fashion and luxury goods.
- Build and strengthen relationships with clients, ensuring they feel secure regardless of nationality or personality.
- Maintain and update client data to ensure customer retention and the development of potential new clients, using company-provided tools.
- Achieve personal and store targets, enhancing and developing store operations.
- Communicate openly and constructively with the team, maintaining a collaborative and solution-oriented mindset.
- Ensure merchandise displays are tidy and adhere to Gucci's display principles.
- Maintain store cleanliness, product presentation, and brand image.
- Manage inventory accurately and safely, ensuring product integrity and security.
- Adhere to Gucci's grooming and dress code standards.
Qualifications
- Proven experience in luxury retail sales or a similar customer-focused role.
- Strong understanding of fashion trends and the luxury market.
Skills
Experience
Candidates should have prior experience in luxury retail sales or a similar customer-focused role.
Workplace
This position is based in Kaohsiung City, Kaohsiung City, Taiwan. Cerulean lists 2 open roles in Kaohsiung City. In Taiwan as a whole, Cerulean currently features 123 open positions, with 4 posted this week.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the luxury fashion industry.
Culture
Gucci prides itself on a workplace culture that values creativity, innovation, and diversity. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and style. The environment is collaborative, with a strong emphasis on teamwork and mutual respect.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.