Gucci Client Advisor
Join Gucci in Johor Bahru as a Client Advisor. Engage clients, drive sales, and embody the brand's luxury vision. Apply now to be part of the Kering family.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative and luxurious fashion offerings. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace that encourages creativity and professional growth. Employees are provided with opportunities to excel in a collaborative environment that values diversity and excellence in the luxury fashion industry.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and superior client service.
- Act as a Brand Ambassador, promoting brand vision and fostering consumer loyalty.
- Achieve monthly sales targets proactively.
- Independently manage client inquiries and requests, including after-sales services.
- Provide exceptional service standards, suggestions, and anticipate future client needs.
- Continuously learn about best sellers, new arrivals, and product knowledge across all categories.
- Collaborate with team members to prioritize client needs.
- Adhere to all in-store standard operating procedures.
- Assist with cashiering and daily closing settlements.
- Manage stock receiving and packing in assigned categories.
- Conduct inventory category scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
- Perform other duties as assigned by the Store Manager.
Qualifications
- Minimum 2 to 3 years of experience in a similar role within the retail or service industry, preferably with a proven track record in luxury fashion.
- Customer service-oriented with a strong sales drive.
- Independent with strong decision-making skills.
- Inquisitive mindset with the ability to engage effectively.
- Passionate about building a career in the luxury fashion industry.
Skills
Experience
A minimum of 2 to 3 years in a similar capacity within the retail or service industry, ideally with experience in luxury fashion.
Workplace
The successful candidate will be located in Johor Bahru, Johor, Malaysia. 13 luxury roles are listed in Johor Bahru on Cerulean. Cerulean currently advertises 145 open roles in Malaysia, including 2 added in the last 48 hours.
Benefits
Gucci offers a competitive benefits package, including opportunities for career advancement, professional development, and a supportive work environment that values diversity and innovation.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The brand values diversity and inclusivity, creating a vibrant workplace where every team member can thrive and contribute to the brand's legacy of luxury and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.