Gucci Client Advisor
About Gucci
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and high-quality craftsmanship, Gucci offers a dynamic and prestigious work environment where creativity and excellence are highly valued.
Join Gucci in Jakarta as a Client Advisor, enhancing client connections and achieving sales goals in a luxury fashion setting.
Role & Responsibilities
- Proactively engage and establish strong relationships with clients, ensuring they feel valued and at ease from the first point of contact.
- Deliver personalized, client-centric experiences to foster strong and lasting relationships, driving repeat business and enhancing brand loyalty.
- Leverage in-store technology to ensure a smooth, pleasant, and relevant client experience.
- Drive individual and collective sales results, maximizing selling opportunities both in-store and remotely.
- Provide exceptional client experiences, focusing on hospitality and elevation through selling skills and luxury gestures.
- Use effective selling techniques to drive sales and maintain a client-centric attitude.
- Participate actively in all store operations, including stock maintenance and inventory.
- Adhere to all policies and procedures, focusing on loss prevention and operational excellence.
Qualifications
- 2+ years of luxury fashion sales experience with an excellent track record, preferably in a similar role or customer service setting.
- Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
Skills
Experience
Minimum of 2 years in luxury fashion sales or a similar customer service role, with a proven track record of success.
Education
Bachelor's degree in Fashion, Business, or a related field is preferred.
Workplace
The role is situated in Jakarta, Jakarta, Indonesia.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious heritage. The work environment is fast-paced and dynamic, offering opportunities for professional growth and development.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Associate», «Luxury Sales Consultant», «Retail Client Specialist», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.