- Employment
- Full-Time
- Seniority
- Mid-Level
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Dec 2, 2025
About Gucci
Gucci, a renowned name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment where creativity and innovation are encouraged. The brand is synonymous with Italian craftsmanship and is dedicated to delivering unparalleled luxury experiences to its clientele.
Gucci is seeking a Client Advisor in Jakarta to represent the brand to clients, guiding them through the buying journey and achieving sales targets. The role involves maintaining client relationships, providing exceptional service, and collaborating with the Visual Merchandising team. Candidates should have 2 to 3 years of experience in luxury fashion retail or service industries.
Role & Responsibilities
- Maintain and expand the clientele base through active engagement and exceptional client service.
- Act as a Brand Ambassador by promoting the brand vision to foster consumer loyalty.
- Achieve monthly sales objectives proactively.
- Independently handle client inquiries and requests, including after-sales services.
- Provide exceptional service standards, suggestions, and anticipate future client needs.
- Continuously learn about best sellers, new arrivals, product knowledge, and category information.
- Collaborate with team members to prioritize client needs.
- Work with the Visual Merchandising team to ensure alignment with global visual guidelines.
- Adhere to all in-store Standard Operating Procedures (SOPs).
- Assist with cashiering and daily closing settlements.
- Receive and pack stock in assigned categories.
- Perform other duties as assigned by the Store Manager.
- Conduct inventory scans and assist with stock maintenance and cycle counts.
- Replenish display merchandise as needed.
Qualifications
- Minimum of 2 to 3 years of experience in a similar role within the retail or service industry, preferably with a proven track record in luxury fashion.
- Customer service-oriented with a strong drive for sales.
- Independent with strong decision-making skills.
- Inquisitive mindset with the ability to engage effectively.
- Passionate about developing a career in the luxury fashion industry.
Skills
Experience
A minimum of 2 to 3 years in a similar capacity within the retail or service industry, with a preference for experience in luxury fashion.
Workplace
The successful candidate will be located in Jakarta, Jakarta, Indonesia.
Explore jobs in Indonesia.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a supportive work environment.
Culture
Gucci prides itself on a culture that values creativity, diversity, and innovation. Employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and excellence. The workplace is dynamic and inclusive, fostering a sense of belonging and collaboration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.