Gucci Client Advisor
Gucci is hiring a Client Advisor in Houston Woodlands — experienced luxury sales professional to drive client relationships and sales.
Overview
Gucci is a leading Italian luxury house known for its craftsmanship, leather goods, ready-to-wear and accessories. As part of the Kering group, the brand operates a global retail network and seeks employees who combine refined product knowledge, high standards of client service and a passion for fashion innovation.
Role & Responsibilities
- Deliver a personalized, best-in-class client experience in-store and remotely, building long-term relationships and driving client loyalty.
- Proactively recruit new clients and develop existing client relationships through tailored outreach, storytelling and clienteling techniques.
- Achieve individual and store sales targets by identifying opportunities, using cross-sell and upsell strategies, and promoting virtual appointments and distance sales.
- Use product expertise to provide honest styling advice, match merchandise to client needs and create elevated shopping rituals.
- Capture and maintain accurate client data and transaction records via POS and in-store systems to personalize future interactions.
- Support daily store operations including stock maintenance, inventories, visual merchandising and adherence to loss-prevention policies.
- Maintain presentation and grooming standards consistent with brand guidelines and contribute to a collaborative team environment.
Qualifications
- Minimum 2+ years of luxury fashion or high-end retail sales experience with a demonstrable record of exceeding targets.
- Proven ability to cultivate and retain client relationships and to drive repeat business.
- High degree of professionalism, integrity and ethical conduct; ability to inspire trust among clients and colleagues.
- Flexibility to work a retail schedule including evenings, weekends and holidays.
- Strong communication skills and the capacity to adapt approach to diverse client profiles and complex situations.
- Legal authorization to work in the United States.
Skills
Experience
At least 2 years of experience in luxury fashion or high-end retail sales with a proven track record of meeting or exceeding individual and store KPIs; experience with remote selling and virtual appointments is advantageous.
Education
High school diploma or equivalent; additional retail or fashion-related coursework preferred.
Workplace
The role is situated in Houston, Texas, USA. There are currently 43 open positions in Houston on Cerulean, with 2 added recently. Within Texas, Cerulean currently features 186 open roles, including 10 recent additions. Across USA, Cerulean lists 2.262 open roles — 71 of them newly added.
Culture
The workplace emphasizes craftsmanship, creativity and a client-centric approach typical of heritage luxury houses. Employees are expected to uphold high standards of presentation and service within a collaborative, globally minded retail environment under the Kering umbrella.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.